16 Jul 2021
Patti P. Phillips, Ph.D., and Jack J. Phillips, Ph.D.
This article was originally published March 22, 2021, on Talent Management, ChiefLearningOfficer.com.
One of the most elusive issues for today's evaluation team is how do you align soft skills programs to business measures. Can something as soft as empathy, communications, critical thinking, or inclusiveness be connected to the busi...