Certified Performance and Competency Developer

Learning Outcome

Module 1

Module 1. PCMS Architecture and Mechanism

  1. Know what is Performance, Performance vs Competence,
  2. Understand what is performance measurement and the need for performance measurement, types of Performance Measurement
  3. Know about competency measures BARS, sample BARS indicators

Module 2

Performance Planning using Balanced scorecard

  1. Learn the Performance & Competence Management Process, PCMS Model, Conceptualize the Performance & Competence Management, PMS A One dimensional Model, Understand what is performance planning, Need for performance planning, 3 Major Areas of Performance planning
  2. Learn about Balanced Score Card, Balanced Scorecard measures
  3. Learn and practice Cascading Objectives on the basis of Organization Perspectives, Financial perspective, Customer Perspective and Internal Perspective

Module 3

Competency Framework

  1. Learn what is Competency Frameworks/Maps, Types of framework
  2. Understand the uses Of Competency Framework and why Companies Use Competencies?
  3. Learn about the Steps in Competence Mapping, Setting an overall framework of roles, Analyzing functional skill analysis, Analyzing behavioral analysis, Adding BARS

Module 4

Performance Review

  1. Understand Performance Review, Purpose of Performance Review, Formal Review and Issues with Formal Appraisals
  2. Learn what is 360 degree feedback, benefits of 360 degree feedback, steps in 360 degree feedback
  3. Know what is HPT, HPT Model

Module 5

Performance Normalisation

  1. Learn what is Performance Normalization, Why Performance Normalization
  2. Know how to use a Bell curve Method for normalisation

Module 6

Performance Improvement

  1. Know what is a Performance feedback, need for Performance feedback
  2. Understand the types of feedback at the workplace
  3. Learn why we need Performance Improvement Plan
  4. Know how to Create and Implement a PIP
  5. Learn how to create a PDP, Benefits of Development planning,PDP meeting

Who should apply?

Professionals who are looking to enhance their skills in core areas of Comp & Ben
Professionals with more than 5 years of work experience

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    *Sales & leadership training for corporate groups only.

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      *Sales & leadership training for corporate groups only.

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