Company Details
About company : For a global Domain Registry company with operations in 6 countries across Asia and Africa.
Employees : 20+
Locations : 6 across Asia and Africa
Project Duration : 3 Months
Challenges & Objectives
- The organisation faced challenges in managing partner relations and growing existing relationships to the next level.
- The company required global best practices in sales and partner management.
- They needed an overview of partner creation and recruitment to improve their partner program.
- The company wanted to gain knowledge of futuristic concepts in channel partner business and sales.
- To address these challenges, they decided to train their sales personnel in two key skill areas: Consultative Selling and Channel Partner Management.
Solution
- They chose Richardson and Quint as their training partners to address their business issues.
- Richardson and Quint were selected for their global experience in delivering sales training and their ability to understand their business issues.
- From the initial engagement, Richardson and Quint involved all stakeholders and set expectations on content, methodology, timelines, coaches, and end results.
- The training partners provided end-to-end solutions to address their business issues and improve their sales performance.
- Richardson and Quint were responsive, customized, and agile in the overall process, which helped the organisation achieve their desired outcomes.
Enablers / Impact
- Richardson and Quint delivered the Consultative Selling program to in November 2021, receiving a rating of 4.7/5.
- Quint conducted feedback analytics and a 30-60 day impact analysis plan posttraining to measure the success of the training.
- The analysis plan included setting goals for sales personnel and conducting interventions at 30 and 60 days to assess long-term goals and corrective measures.
- The goal of the analysis plan was to ensure that the training had a lasting impact on their sales performance and helped them achieve their desired outcomes.
