Company Details
About company : For a leading global telecommunications company with operations in 18 countries across Asia and Africa
Employees : 48,000+
Locations : 23 in India
Duration: 1 year
Project CSI Phase: :3-6 months interim
Challenges & Objectives
With the rapid growth in business and manpower, the telecom giant started facing some challenges as mentioned below:
- Personal Productivity
- Team Collaboration
- Managing Conversation in High energy Competitive and Emotionally Charged Situation
- Building Commitment with Stakeholders (Influencing Others)
- Managing Stress
- Getting Things done Cross- functional
- Building a high-performance team culture
Solution
With the rapid growth in business and manpower, the telecom giant started facing some challenges as mentioned below:
- After due brainstorming within communication and EQ were identified as focus improvement areas
- Every Participant had to undergo the EQ Psychometric assessment followed by the EQ interactive workshop
- Each Participant had to create an action plan to improve their communication using the learnings from the EQ workshops
- Using Quint’s innovative EQ model along with the action- oriented improvement projects – helped create a continual improvement momentum
Enablers / Impact
- The engagement with the team members increased
- Paying attention to other member perspective before coming-up with solution
- Cross-functional team engagement has improved
- Manage Stress effectively
- The relationship with the colleagues has improved
- The relationship with the Family has improved
