For almost 20 years, our clients have entrusted our proven, powerful, and practical approach to EQ development. Our consultants, trainers, and coaches have worked with all types of organizations to develop the EQ of their leaders, managers, and employees.

Below are just a few case studies of clients we have served, and how they have combined the use of TalentSmart EQ products and services to meet their strategic objectives.

Increase Organization Performance

Invest in EQ as the foundation for staff who empathize with and respond to guest needs.

Boost Guest Satisfaction

Increase self-awareness to take C-suite leader performance
to the next level.

Prepare Management

Increase staff satisfaction and retention with three proven EQ skill development strategies.

Prepare Customer Service Professionals

Prepare sales associates with EQ skills to handle demanding
clients.

Kaufman Increases Sales 12% in First Month Post-training

After a period of strong growth the global network of insurance companies.

Maersk Line Achieves 350% Increase in ROI in 11 Months after Transforming their Sales Process

Maersk Line needed to fundamentally change the selling behavior of 2,000 reps from commodity.

IBM Implements Solution Selling Methodology Resulting in Pipeline Accuracy & Sales Increase of $1 Billion

The sales organization at IBM was consistently missing sales and forecasting targets.

Microsoft Moves from 'Product-Centric' to 'Customer-Centric' Selling

Microsoft was looking to help their account managers better understand the business.

International Technology Company

Data center management business QTS has a national presence with 10 data centers across seven states serving over 875 customers.

Top Financial Services Company

As an investment management company Oppenheimer Funds faces a crowded industry.

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